Question card: remember next time, or just this once

When a payment is unclear, we ask instead of guessing.

Step by step

1. 1Under 'Questions' a card asks: 'Payment to … — what is it?'.
2. 2Choose an answer, e.g. rent, supplier (ask for an invoice), salary or private.
3. 3Want us to remember? Tick 'Remember for future payments to this payee' — next month we won’t ask again.
4. 4A one-off? Leave it unticked — we’ll ask again next time.

Didn’t find an answer? Write to us on WhatsApp or by e-mail and we’ll get back to you.