Ask the supplier for the invoice directly

One click sends the supplier a clear request, in your business’s name.

Step by step

1. 1Under 'Payments & bank', tab 'Missing a document', click 'Ask the supplier' next to the payment.
2. 2Add the supplier’s e-mail or WhatsApp number.
3. 3Click 'Send request'. The supplier gets a request with the payment’s amount and date, in their language.
4. 4At most once every three days, and only until the invoice arrives.
5. 5We remember the contact details — next time the request goes out by itself.

Didn’t find an answer? Write to us on WhatsApp or by e-mail and we’ll get back to you.