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What’s missing

A supplier who doesn’t want messages: STOP

Every supplier request includes a way to opt out.

Tutorial video — coming soon

Meanwhile, the steps below explain everything.

Step by step

  1. 1A supplier who replies STOP gets no more messages from us.
  2. 2The request moves to the 'Stopped' tab under 'Missing documents'.
  3. 3We’ll let you know, so you can ask the supplier another way.

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Didn’t find an answer? Write to us on WhatsApp or by e-mail and we’ll get back to you.